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How Reliable Is Your Cloud Services Provider?

Most of the time, the cloud itself don’t let a business down. In recent years, there have been cases of "cloud failures" that have done little to confirm public opinion about cloud reliability. What people often fail to recognize is that it's not the cloud that can't be relied on, it's a cloud provider.

Such a cloud denial of service case should not deter people from using cloud services, but rather increase the need to hire the right provider. But can't downtime be guaranteed even with the right supplier?

Expert cloud service provider in Los Angeles must invest in the best generation of data center technologies to provide sustainable services that can grow with customers over time. Data protection centers must adhere to best practice standards, ideally be ISO 27001 certified and offer round the clock monitoring and maintenance.

All cloud service providers will claim to be able to offer 24/7 support, but unfortunately not everyone can keep that promise. The core network must be actively monitored around the clock to ensure continuous access to data and applications when required.

Cloud applications, including voice, data, and desktop, need to be very robust and supported by the support team around the clock.

Companies can easily engage in attractive looking SLAs (Service Level Agreements) that promise 99.999% availability. However, suppliers often fail to meet these guarantees, which puts their customers at risk.

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